Terms of service

Terms & Conditions

By accessing this website or placing an order with Pixels & Pinball, you agree to these Terms & Conditions. We reserve the right to update these terms at any time without prior notice.

Orders & Pricing

All orders are subject to product availability and acceptance by Pixels & Pinball. We reserve the right to refuse or cancel any order due to pricing errors, inventory discrepancies, suspected fraud, or other unforeseen circumstances. If your order is canceled after payment has been received, a full refund will be issued.

Prices, promotions, and product availability are subject to change without notice.

Product Information

We strive to ensure all product descriptions, specifications, and images are accurate. However, product images are representative and may differ slightly from the actual product due to manufacturer updates, production variations, or display settings.

Customers are responsible for verifying compatibility before purchasing replacement parts or accessories. If you have any questions, please contact us before placing your order.

Preorders & Special Orders

Products offered for preorder or special order are subject to manufacturer production schedules, allocation, and availability. Estimated delivery dates are estimates only and are not guaranteed.

Please refer to our Refund Policy for information regarding preorder deposits and cancellations.

Manufacturer Warranty

New products are covered solely by the applicable manufacturer's warranty where offered.

Manufacturer warranty coverage generally includes replacement parts supplied by the manufacturer. Diagnosis, labor, installation, travel, service calls, shipping, and other service-related expenses are the responsibility of the customer unless specifically covered by the manufacturer or otherwise agreed to in writing by Pixels & Pinball.

Used products include only the warranty, if any, specifically stated in the product listing.

Shipping

Shipping and delivery estimates are provided as a courtesy and are not guaranteed. Once an order has been transferred to the shipping carrier, delivery times are beyond our control.

Customers should inspect shipments upon delivery and promptly notify us of any shipping damage or missing items so we can assist with the carrier's claims process.

Returns & Refunds

Please refer to our Refund Policy for complete information regarding returns, exchanges, cancellations, and refunds.

Privacy

We respect your privacy. Customer information is used only to process orders, provide customer service, and communicate regarding purchases. We do not sell or rent your personal information to third parties. Payment processing and certain website services are provided through trusted third-party providers, including Shopify.

Limitation of Liability

To the fullest extent permitted by law, Pixels & Pinball shall not be liable for any indirect, incidental, special, or consequential damages arising from the purchase or use of products sold through this website. Our total liability shall not exceed the purchase price of the product giving rise to the claim.